Practical technology. Human thinking.

Technology,on yourterms.

I’m Marc. I help individuals with everyday tech problems, whether remote or in person. Friendly, practical help, no jargon — just someone local who can help you get things sorted.

Tell me what you need
Marc Richards, technology and AI consultant

What brings you here

Pick what’s on your mind. I’ll take it from there.

What’s going on?

Pay as you go

Got a tech problem you just need sorted? Get help when you need it, without signing up to a monthly package.

Individual

From £75/hour

  • For your own devices, software and everyday tech problems — remote support available UK-wide.

Business

From £120/hour

  • For your business's systems, software and setup

Half day

£200

  • A focused half-day session, remote or on-site

Full day

£350–£400

  • A full day for larger or more involved work

Larger or more involved jobs are quoted once I understand what you need.

Ongoing support

Need someone you can come back to when things crop up? We can arrange ongoing support around what you actually need.

Starting prices

Quoted to scope, once I understand what you need — a conversation, automation and implementation all vary too much for a fixed price.

A little about this one

What's on your mind?
  1. 1.

    We talk. Understand what you need and what the business actually needs.

  2. 2.

    I build it. Design and build around those requirements.

  3. 3.

    We refine it. Review, make changes and get it right.

  4. 4.

    It goes live. Handle the technical side of launching it.

Starting prices

  • Landing pageFrom £600
  • Full websiteFrom £900
  • Project workFrom £400
  • Website care (ongoing)From £100/month
  • Bespoke featuresQuoted separately

A little about this one

What are you starting from?
What should it do for your business?
Any rough timeframe in mind?

A little about this one

How big is the team you'd like to train?
Has your team had security awareness training before?
What worries you most?

A little about this one

What's on your mind at the moment?
What would be most helpful right now?

02 — How it works

Three honest steps, no fine print.

01

I listen first

Tell me what's going on, what you're trying to do, or what's getting in the way.

02

I recommend the best fit

From a straightforward fix to something more involved, we'll work out what makes sense for your business.

03

I stick around

Once something's in place, you still have someone to call — not a manual and a goodbye.

Responsible AI

Data protection, taken seriously.

AI and automation only earn their place if they're used safely. Privacy, GDPR and responsible use shape every recommendation.

Every business is different, so data protection requirements are assessed and addressed as part of the work itself — not assumed in advance.

About

Hi, I'm Marc.

I’ve spent a decade working at a high level in technology for one of the world’s most demanding financial institutions — across software engineering, infrastructure, application development, automation and technical support.

I’ve worked with complex systems, critical infrastructure and the kind of technology that has to work properly. I now bring that experience to businesses that want to use technology intelligently, without needing an entire IT department.

From building applications and automations to solving everyday technical problems, I combine deep technical experience with a practical understanding of how businesses actually work.

You get someone who knows their way around serious technology — and knows how to make it useful.

Local & ongoing

Support doesn’t stop at handover.

You’re not left with a system and a shrug. Once something’s in place, I’m still reachable when you need a hand or things change.

Local and accessible

A real person you can meet, call or email across Poole, Bournemouth, Christchurch and the wider Dorset area — not a support ticket queue.

Ongoing, not one-and-done

As your business changes, I'm here to adjust things with you — not just install and disappear.

Not sure where to start? That’s a perfectly good place to begin.

Tell me what’s going on, whether it’s a computer problem, something you need setting up, or technology that’s driving you mad. I’ll tell you honestly how I can help.